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| Home > Appliance Manufacturing > OEM Process |
| OEM Process |
Your Appliance Manufacturing project begins with a consultation with one of our expert vertical OEM Account Teams, the first of many total product development steps we take to give each client a customized solution. Throughout the entire OEM process we support your product to ensure brand identity and maximum product continuity, allowing your company to focus on your core competencies.
Be confident you will have ongoing complete and easy access to your ACMA OEM team, enabling us to deliver a turnkey solution from product design and manufacturing, to global logistics and worldwide support.
Schedule a free consultation today.
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| Our Process: |
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Design
Every project begins with an OEM consultation where you tell us the desired form factor, performance specifications, life cycle, desired shipping destinations, and compliance requirements. ACMA OEM team will work with you to design and engineer a customized platform that will meet your needs.
Prototype
After the hardware specifications are approved, ACMA will begin prototyping the systems with your exact specifications. Once the hardware configurations have been thoroughly tested, ACMA places the Bill of Materials into revision control and step-by-step manufacturing process instructions are created.
Branding
ACMA will work with you to achieve your desired branding and appearance of the systems. From custom bezels, faceplates, labels, and chassis to custom box packaging, ACMA has numerous options for you to choose from to achieve the appliance look and feel you desire to enhance your brand identity.
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MPI and Process Flow
ACMA Manufacturing Process Instructions and Process Flows are created at this stage, where we note special requirements such as label placement, custom serial number, MAC address collection, or software imaging requirements.
ACMA Manufacturing
Systems are manufactured to your exact specs via ACMA 5-Stage Manufacturing Process.
Stage 1: Individual component testing
Stage 2: System Assembly
Stage 3: High Temperature Burn-In
Stage 4: Functional Testing and Image Loading
Stage 5: Final QA
ACMA systems are manufactured to the highest ISO 9001 manufacturing standards to ensure consistency and quality.
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Warehousing
ACMA has multiple warehouse locations throughout North America and internationally, allowing you the flexibility to store your systems or unique components as consignment items at any one of our warehouse locations. ACMA Oracle Database and ERP system provides you access to real time inventory tracking for your consignment items so you can let us know what to ship and where.
Global Drop Shipping
ACMA has global drop shipping capabilities and has extensive experience with shipping systems around the globe. ACMA can also manage international customs requirements such as commercial invoices and handle the shipper / receiver duties and taxes distinctions.
RMA Refurbishing
ACMA offers full RMA refurbishing for evaluation machines from OEM Customers who have an Evaluation Program with their Customers. ACMA can receive the systems back, aesthetically refurbish, recondition the unit, and put it back into consignment inventory under an evaluation pool ready to ship again.
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Global Warranty Coverage
ACMA has a 1 to 3 Year Parts and Labor Warranty as well as Onsite Global Warranty Coverage to ensure that your systems are fully supported throughout its lifecycle and that you can choose the support options you require, anywhere the systems are deployed in the world.
RMA Reporting and QBR
ACMA has regular RMA reporting, where we perform a pareto analysis on machines to determine ways to increase reliability and improve quality. ACMA also hosts quarterly business reviews with you to go over improvement and customer feedback analysis on an ongoing effort of continuous improvement.
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